These conditions shall govern all contracts between Invotech and the purchaser. Any variations to these conditions will only be of effect by prior written agreement between Invotech and the purchaser.


In these conditions ‘Invotech’ means Invotech UK Ltd whose registered address is at Unit 19, Kepler, Lichfield Road Industrial Estate, Tamworth’ Staffordshire, B79 7XE and the ‘purchaser’ means the firm or company to whom this acknowledgement of order is addressed.

  1. PRICE

The price of the products supplied by Invotech will be the company’s list at the time of despatch. All prices will be in pounds sterling and exclusive of VAT which will be charged at the date of despatch. Invotech reserve the right to alter prices without notice.


A charge will be made on all shipments, for carriage and packing. Invotech UK Ltd will always endeavour to dispatch orders as soon as possible, however this is dependent on stock levels and availability. Customers will be notified of any delays to their order. Invotech UK Ltd do not guarantee the availability of any items shown. We will use the most efficient method to deliver your order any special deliveries made at the purchaser’s request will be charged for, at the full cost incurred.

  1. RISK

Risk of damage to or loss shall pass to the purchaser on receipt of the goods. Invotech is not obliged to give notice of intended despatch.


Property in the goods shall pass from Invotech to the purchaser when payment has been received in full. The purchaser shall not interfere with any identification marks or serial numbers of the equipment. Invotech may at any time recover and resell equipment/goods in which title has not passed to the purchaser until title has passed. Invotech by its servants and agents shall be entitled to access the purchaser’s premises or those to which the purchaser has a right to access where the equipment/goods are located for the purpose of repossession of the equipment/goods at any time. Risk in the equipment/goods shall revert to Invotech following completion of repossession but not otherwise. The purchaser shall indemnify Invotech against any costs, expenses or losses incurred or sustained by Invotech in exercise of Invotech’s rights under this order.


Invotech will use its best endeavours to despatch the product in accordance with delivery advice given. However, any such dates given are not guaranteed and Invotech shall not be liable for any expense, loss or damage arising from any delay in shipment or delivery however caused. Late delivery shall not be grounds for rejecting or cancelling the contract, goods or equipment. Delivery will be deemed to be effected, when the goods/equipment has been received at the purchasers premises or the purchasers delivery address.


Where delivery is delayed by the purchaser storage will be charged for and the products will be at the purchaser’s risk. Invotech will invoice for the product on the original delivery date, which shall also be the date for commencement of warranty and payment terms.


Unless the sale is for cash or other credit terms have been agreed, Invotech will raise an invoice at the time of shipment of goods. All invoices are due for payment without deductions within 14 days of the date of invoice unless otherwise agreed in writing. The purchaser shall not be entitled to withhold payment of any amount payable under this order by reason of any dispute or claim by the customer If any monies payable by the purchaser to Invotech are not paid when due, Invotech reserve the right to:

  • A) To suspend all deliveries/services until receipt of all amounts outstanding.
  • B) To withdraw credit facilities.
  • C) To charge interest on the overdue amounts at a rate of 4% above the base rate per month, calculated from the date of due payment until the actual payment.

Invotech warrants that the goods will correspond to their specification and will be free from defects in material or workmanship for a period of 12 months from the date of delivery. Invotech’s liability for breach of warranty shall be limited solely to replacing or repairing without charge, the defective goods. The above warranty is given subject to the following conditions:

  • A) The purchaser notifies Invotech of the defect with full details, within 24 hours of receipt.
  • B) The purchaser returns the defective products, carriage paid and in its original packaging or suitably packed as directed by Invotech at the time of notification
  • C) The product has been installed, maintained and used in accordance with any instruction given by Invotech or the manufacturer.

Invotech reserves the right to charge the purchaser a standard callout rate from time to time for any service call made by Invotech, where the equipment proves not to be defective/faulty in any way or the defect/fault in the equipment was caused wholly or largely by the purchasers failure to maintain the equipment/goods in accordance with the procedure set out in the operating manual..


In the event of an order being cancelled Invotech will charge the purchaser for all costs incurred up to the date of cancellation. Goods returned by the purchaser without Invotech’s consent will not be accepted for credit, should goods have already been supplied and the purchaser wishes to return the same, carriage paid, a restocking charge of 40% of the value of the returned goods will be applied.


Invotech shall not be liable for any loss or damage (whether direct, indirect or consequential) however arising suffered by the purchaser.


All contracts to which these conditions apply shall be governed in all respects by the laws of England